Installation Guide
Drivers
FORScan
When you plug the device into your USB, Windows will look for the associated driver, if it cannot find this driver then you will be prompted to insert the driver disc that came with your device. Common USB Device errors are ‘ usb port not working ‘, ‘device descriptor request failed error’ or ‘bugcodeusbdriver’ issues.
OHP Support
- Unknown devices show up in the Windows Device Manager when Windows can’t identify a piece of hardware and provide a driver for it. An unknown device isn’t just unknown — it’s not functioning until you install the right driver. Windows can identify most devices and download drivers for them automatically.
- Data Lifeguard Diagnostic for Windows. Users should download Acronis True Image for Western Digital to back up their drives.) WD Drive Utilities for Windows.
- Driver download websites are popular sources for downloading drivers. The sites make downloading drivers easy by providing a single place to download drivers for many kinds of hardware. Some driver download websites link to drivers on other websites while many provide drivers on their own servers for download.
Support e-mail: support@ohptools.com
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Table of Contents: Drivers - Instructions - Software
I - OHP USB Device Installation Guide: Click the installation guide link for the initial instructions on how to get started on the OHP USB OBD2 device. If this process did not work, please refer to the manual installation process below.
I.a - Manual Installation: Only attempt this if the initial installation process given above did not work.
II - OHP WiFi Device Installation Guide: Here are the instructions on how to set up the OHP OBD2 WiFi device via:
II.a - Desktop/Laptop/Tablet Windows computer
II.b -iPhone/Android phone
III - OHP Bluetooth Device Installation Guide: Here are the instructions on how to set up the OHP OBD2 Bluetooth device via:
III.a - Desktop/Laptop/Tablet Windows Computers
III.b - Android Phones
IV - FORScan Software and Phone App : Link to download the FORScan software for Windows and Phone App for Android and iOS.
V - How to Obtain FORScan Extended License: Guide to Forscan Extended License
VI - FORScan Forum: Link to Forscan forum that offers general information and support.
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Windows requires device drivers to be installed first to be able to communicate with the diagnostic unit. The FORScan software is also needed to run with the diagnostic device. Below are the guide on how to properly set up the drivers and software for the OHP USB, WiFi, and Bluetooth OBD2 devices.
Drivers - Instructions - Software
https://ohptools.com/pages/ford/
Bookmark this link for current and future reference.
I - OHP USB Device Installation Guide
1. Download the FORScan software for Windows here: https://forscan.org/download.html
2. Install the FORScan software to your computer.
3. Plug the OHP OBD2 USB device to your vehicle’s OBD2 port and connect the USB plug to your computer.
4. Windows should automatically detect the OHP OBD2 USB device. Once the device is detected by your computer, run the FORScan software, set the basic FORSCan settings and you are good to go.
Note: If the Windows computer did not detect the device, please follow the manual installation process listed here.
6. Optional: Get the FORScan Extended License
Some advanced functions in FORScan require you to buy the FORScan Extended License. To get two months of free trial subscription, follow these steps: https://forscan.org/forum/viewtopic.php?f=5&t=836
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I.a - Manual Installation USB OBD2 Device
Normally, the Windows computer will automatically recognize or update the drivers needed for the device as soon as you plug it in on the USB port. But sometimes there are issues on Windows not automatically updating the drivers. If this happens, you will need to manually update the drivers by following these steps:
1. Download the device drivers to your computer from: https://www.ftdichip.com/Drivers/VCP.htm
Select the latest Windows release. Choose between 64-bit or 32-bit, depending on the version of your Windows operating system. Most computers running the latest Windows 10 versions are 64-bit.
Direct link: https://www.ftdichip.com/Drivers/CDM/CDM21228_Setup.zip
2. You will be downloading a self-extracting archive file. When launched, it will extract an installer file to a specified folder but it DOES NOT install the device drivers yet.
3. Navigate to target folder and launch CDM21228_Setup.exe to install device drivers.
4. Click through, all default values are fine.
5. Plug the device into the USB port and Windows will take over the rest of the setup process. The set up process will install two new devices in your computer: the USB Serial Port and the USB Serial Converter.
Now all device drivers are set up and good to go.
6. Run FORScan and setup the FORScan recommended connection settings:
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II - OHP WiFi Device Installation Guide:
This manual will show you how to install the OHP ELM327 OBD2 WiFi device and connect it to your vehicle using desktop/laptop/tablet Windows computer or via iPhone/Android phone.
II.a - For Desktop/Laptop/Tablet Windows computers
1. Plug the device into your vehicle's OBDII port.
2. Check for new WiFi networks, then connect to WiFi OBDII network.
3. Download the FORScan software here: https://forscan.org/download.html. Then install in your computer.
4. Open the FORScan software.
5. Go to Settings and select WiFi under the Connection tab. Make sure to check the Auto-connect box.
6. All set. You are good to go. If you are having issues connecting the device, please email our customer support at support@ohptools.com.
Driver Download Nvidia
II.b - For iPhones and Android Phones
1. Plug the device into your OBDII port.
2. Open Phone settings, check for new Wifi networks, then connect to WiFi OBDII network.
3. Download and install the FORScan Lite phone app. Download the app at Google Play Store for Android users and at the App Store for iOS users.
4. Open FORScan Lite phone app.
5. Using the FORScan Lite phone app, push connect to the vehicle.
6. All set. You are good to go. If you are having issues connecting the device, please email our customer support at support@ohptools.com.
*Note: You CANNOT apply configurations, programming functions, and some service procedures using FORScan Lite. Use the FORScan software instead using Windows laptop, desktop computer, or tablet if you wish to do so.
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III - OHP Bluetooth Device Installation Guide
There are two ways to use and connect the OHP OBD2 Bluetooth device to your vehicle, one is to connect it via desktop/laptop/tablet Windows computer and the other one is via Android phone. Below are the steps on how to install the device:
III.a - Via Desktop/Laptop/Tablet Windows Computers
1. Plug the device into your vehicle's OBDII port.
2. Turn on the Bluetooth on your desktop/laptop/tablet Windows computer. Search and connect to available Bluetooth signal from the OBD2 device.
3. Download the FORScan software here: https://forscan.org/download.html. Then install it on your computer.
4. Open the FORScan software.
5. Go to Settings and select Bluetooth under the Connection tab. Make sure to check the Auto-connect box.
6. All set. You are good to go.
III.b - Android Phones
1. Plug the device into your OBD2 port.
2. Open Phone settings, turn on Bluetooth and check and connect to available Bluetooth network from the OBD2 device.
3. Download and install the FORScan Lite phone app. Download the app at Google Play Store.
4. Open FORScan Lite phone app.
5. Using the FORScan Lite phone app, push connect to the vehicle.
6. All set. You are good to go.
*Note: You CANNOT apply configurations, programming functions, and some service procedures using FORScan Lite. Use the FORScan software instead of using Windows laptop, desktop computer, or tablet if you wish to do so.
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IV - FORScan Software and Phone App:
http://forscan.org/download.html
You can download the FORScan software for Windows and FORScan app for iOs and Android on this page. Remember to check compatibility before purchasing it.
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1. Register for FORScan Forum and wait until you are accepted (may take a couple of hours depending on time zones): https://forscan.org/forum/
2. Once accepted, log in with your username and password.
3. Generate a FORScan Extended License. Link to license generator is here.
4. The license generator will take you here:
5. Fill in the blanks, You will be requested a hardware ID. This is your computer ID as identified by FORScan. So, launch FORScan and find your ID as shown. Copy and paste to the web browser. Generate:
6. Success! Please download License file to your computer. We suggest you download it to My Documents or Desktop. Reason for this is that Windows security is quite tight lately and you may have a hard time accessing this file later when you saved it to the default location in Systems folder. The license will still be available in FORScan Forum, you can download it again any time you want.
7. Load License Key into the FORScan software. Note: You need to be connected to the Internet when you load a new license key.
8. SUCCESS! FORScan License is now Extended.
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VI - FORScan Forum:
http://forscan.org/forum
The official FORScan forum offers general information and support. Exchange ideas with other users on vehicle diagnostics, programming, configurations, and maintenance on this forum.
Customer support by e-mail: support@ohptools.com
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